Thank you for shopping at Brumbaby will be glad to assist you if you are not entirely satisfied with your purchase.


Dear Customer, you have 2-3 business days to return an item from the date you received it. The following are the conditions for the company to accept the return:

  • The item must be unused and in the same condition as you received it.
  • The item needs to have the receipt or any proof of purchase.
  • The item must be packed in the original packaging.
  • The customer must state the reason for the return.


Brumbaby Limited will inspect the items once they receive it and notify you that the returned product has been received. Additionally, if the return is approved, the company shall initiate a refund to your credit card. The duration that the amount will take to reflect on your credit card is dependent on your card issuer’s policies.

The company shall not be liable for the cost of shipping for returning your item. The shipping costs are non-refundable. Therefore, if you receive the product the cost will be deducted from your refund.

Customer Satisfaction Contact